Terms and Conditions

Terms & Conditions

Welcome to CashyPhone. Please read these Terms & Conditions carefully before using our website and services. By accessing or using our website, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of these Terms & Conditions, please refrain from using our website or services.

These Terms & Conditions constitute a legally binding agreement between CashyPhone ("we", "our", "us") and every user ("you", "seller", or "customer") who uses our platform to sell pre-owned electronic devices.

1. About Our Service

CashyPhone provides a platform that enables customers to sell their used electronic devices, including smartphones, laptops, tablets, smartwatches, gaming consoles, headphones, and other gadgets. All purchases are subject to inspection and verification by our representatives.

2. Eligibility

To use our services, you must:

  • Be at least 18 years of age.

  • Be legally capable of entering into a binding agreement.

  • Be the lawful owner of the device being sold or have full authority to sell it.

3. Ownership Declaration

By selling a device through CashyPhone, you certify that:

  • You are the legal owner of the device.

  • The device is not stolen, lost, financed, or involved in any legal dispute.

  • The device is free from any third-party claims or encumbrances.

CashyPhone reserves the right to reject any device if ownership cannot be verified.

4. Price Quotations

All prices displayed on our website are estimated quotations based on the information provided by the seller.

The final purchase price depends upon:

  • Physical condition of the device.

  • Functional testing.

  • IMEI/Serial number verification.

  • Originality of parts.

  • Accessories included.

  • Warranty status.

  • Current market value.

CashyPhone reserves the right to revise or reject any quotation after physical inspection without prior notice.

5. Final Inspection

Every device undergoes a mandatory inspection before completion of the transaction.

CashyPhone reserves the right to:

  • Reject any device.

  • Reduce the quoted price.

  • Cancel the transaction if incorrect information has been provided.

6. Required Documents

The seller may be required to provide:

  • A valid Government-issued Photo ID.

  • Address proof (if required).

  • Signed declaration or indemnity form.

  • Purchase invoice (where applicable).

Failure to provide the required documents may result in cancellation of the transaction.

7. Legal Compliance

The seller agrees that:

  • The device is legally owned.

  • The sale complies with all applicable laws.

  • No intellectual property rights, software licenses, trademarks, copyrights, patents, or other legal rights are being violated.

The seller agrees to indemnify and hold CashyPhone, its employees, affiliates, partners, and representatives harmless against any legal claims arising from false ownership, illegal activity, or breach of these Terms.

8. Personal Data Responsibility

Before handing over your device, you are solely responsible for:

  • Removing all personal data.

  • Logging out of all accounts.

  • Removing screen locks and passwords.

  • Performing a factory reset.

  • Removing iCloud, Google, Samsung, Mi, or any other activation locks.

CashyPhone shall not be responsible for any remaining data or for recovering deleted information after the device has been transferred.

9. No Return Policy

Once a device has been inspected, accepted, payment has been made, and ownership transferred to CashyPhone, the transaction is final.

No returns, refunds, or reversals will be accepted under any circumstances.

10. Restricted Devices

CashyPhone does not purchase:

  • Stolen devices.

  • Blacklisted or blocked devices.

  • Devices under financing without clearance.

  • Devices distributed through government schemes, NGO programs, or charitable organizations.

  • Counterfeit or replica products.

  • Devices with tampered IMEI or serial numbers.

11. Device Condition Categories

Excellent

  • No scratches or dents.

  • Fully functional.

  • Battery Health above 90% (or as applicable).

  • No repairs performed.

  • Under manufacturer warranty.

  • Original box, charger, accessories, invoice, and manuals available.

Good

  • Minor scratches.

  • No major dents.

  • Fully functional.

  • Battery health above 80%.

  • Repairs only by authorized service centers using genuine parts.

  • Normal signs of usage.

Fair

  • Visible scratches and dents.

  • Fully functional.

  • Repaired device.

  • Battery health below 80%.

  • Noticeable signs of regular use.

The final grading is determined solely by CashyPhone after physical inspection.

12. Cancellation

CashyPhone reserves the right to cancel or refuse any transaction if:

  • Fraudulent activity is suspected.

  • Incorrect device information has been submitted.

  • Ownership cannot be verified.

  • Required documentation is unavailable.

  • The device does not meet our acceptance criteria.

13. Delivery & Cancellation Charges

If a pickup has been scheduled and the seller cancels the transaction without a valid reason after agreeing to the quoted price, CashyPhone reserves the right to charge applicable pickup or delivery fees.

14. Service Availability

Our services may be available only in selected cities, locations, or regions. CashyPhone reserves the right to limit, suspend, or discontinue services in any area without prior notice.

15. Prohibited Use

You agree not to use our website or services for:

  • Illegal activities.

  • Fraudulent transactions.

  • Selling stolen property.

  • Misrepresentation of device details.

  • Violating applicable laws or regulations.

16. Modification of Terms

CashyPhone reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated Terms become effective immediately upon publication on the website. Continued use of our website or services after any changes constitutes your acceptance of the revised Terms.

17. Limitation of Liability

CashyPhone shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or services.

Our total liability shall never exceed the amount paid by CashyPhone for the specific device involved in the transaction.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team through the contact information provided on the CashyPhone website.


By using the CashyPhone website and services, you confirm that you have read, understood, and agreed to these Terms & Conditions.

Thank you for choosing CashyPhone. We appreciate your trust and look forward to serving you.