At CashyPhone, your privacy is important to us. We are committed to protecting your personal information and handling it responsibly, securely, and in accordance with applicable privacy and data protection laws.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. By accessing or using the CashyPhone website, you agree to the practices described in this Privacy Policy.
When you use our website or submit a request to sell your device, we may collect the following information:
Full Name
Email Address
Mobile Number
Residential Address (where applicable)
Government-issued ID (if required for verification)
Bank or payment details (where applicable)
Device Brand and Model
IMEI or Serial Number
Device Condition
Storage Capacity
Accessories Included
Purchase Invoice (if provided)
We may automatically collect:
IP Address
Browser Type
Operating System
Device Type
Date and Time of Visit
Pages Visited
Cookies and Usage Data
This information helps us improve our website performance and user experience.
CashyPhone uses your information to:
Process your device valuation requests.
Schedule pickups or inspections.
Verify ownership and identity.
Complete transactions.
Provide customer support.
Improve our website and services.
Detect and prevent fraud.
Comply with legal obligations.
Send important service updates.
Share promotional offers, discounts, or marketing communications (only where permitted).
By submitting your personal information and device details through our website, you consent to the collection, storage, and use of your information as described in this Privacy Policy.
You may withdraw your consent where legally permitted by contacting us.
Our website may use cookies and similar technologies to:
Remember user preferences.
Improve website functionality.
Analyze website traffic.
Enhance browsing experience.
Measure website performance.
You can disable cookies through your browser settings; however, some website features may not function properly.
CashyPhone respects your privacy.
We do not sell, rent, or trade your personal information to third parties.
We may share your information only when necessary:
With trusted service providers assisting in our operations.
To process pickups or payments.
To comply with applicable laws, court orders, or legal requests.
To prevent fraud or protect our legal rights.
All third parties receiving your information are required to maintain its confidentiality and security.
We implement reasonable administrative, technical, and physical security measures to protect your information against:
Unauthorized access.
Loss.
Misuse.
Alteration.
Disclosure.
Destruction.
Although we strive to use commercially acceptable methods to protect your data, no method of electronic transmission or storage is completely secure.
We retain your personal information only for as long as necessary to:
Complete your transaction.
Fulfill legal and regulatory obligations.
Resolve disputes.
Enforce our agreements.
Maintain business records where required.
Once the information is no longer required, it will be securely deleted or anonymized where reasonably practicable.
Depending on applicable law, you may have the right to:
Access your personal information.
Correct inaccurate information.
Request deletion of your personal data.
Withdraw consent (where applicable).
Request restriction of processing.
Object to certain processing activities.
Requests may be subject to legal or operational requirements.
Our website may contain links to third-party websites.
CashyPhone is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.
Our services are intended only for individuals who are 18 years of age or older.
We do not knowingly collect personal information from anyone under the age of 18.
CashyPhone reserves the right to update or modify this Privacy Policy at any time.
Any changes become effective immediately upon publication on our website. Continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us using the contact details provided on the CashyPhone website.
By using the CashyPhone website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Thank you for choosing CashyPhone. Your trust and privacy are important to us.